Delete your DriveBloc account

How to delete your account

1. Send an email to support@drivebloc.com from the email address you used to sign up, with the subject "Delete my DriveBloc account".
2. If you signed up with a phone number only, include that number in the email so we can find your account.
3. We confirm the request by replying to that email, and delete your account within 7 days.

What we delete

• Your account: name, email address, phone number, city and password.
• The buying groups you joined and your answers to group offers.
• Your saved cars, price alerts and reviews.
• The phone alert registrations for your devices.

What we keep, and for how long

• Enquiries and requests you sent to our team (for example a call-back or best price request) may be kept for up to 90 days so we can finish handling them, then deleted.
• If you accepted a group offer and the purchase went ahead, the dealer keeps their own sale records as the law requires. We keep a record that the offer was accepted for up to 1 year.
• Records we must keep by law are kept only for as long as the law requires.

Delete some data without deleting your account

• You can change your name, phone and city at any time under My Account.
• To delete only some of your data, such as your enquiries or reviews, write to support@drivebloc.com and tell us what to remove.

Questions

Write to support@drivebloc.com or use the contact page. See also our privacy policy.